Contact Us

Thank you for your interest in OneStar Foundation.  Click here for instructions regarding Public Information Requests.   To contact a member of our staff, please view our staff page.

Contact Information

Telephone: 512.287.2000
Fax: 512.287.2039

Address:
OneStar Foundation
9011 Mountain Ridge Drive
Suite 100
Austin, Texas 78759


Holidays

OneStar Foundation recognizes the following holidays:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Public Information Requests

Public Information Act (the Act). The Act generally provides that:

  • Any person has the right to request access to government records or information.
  • All entities defined as a "governmental body" in section 552.003 (1) (A) are subject to the Act.
  • Certain information is protected from disclosure by the exceptions in the Act, other law, either constitutional, statutory, or by judicial decision.

Making a Request

Submit a written request with enough description and detail about the information requested to enable OneStar Foundation to accurately identify and locate said information. See "Helpful Suggestions for Making a Public Information Request" below for more details. Requests made by fax or e-mail must be sent to the fax number and e-mail address designated by OneStar Foundation in order to trigger an obligation under the Act.

You may submit your request by mail, fax, e-mail or in person at the OneStar office.


Requests via E-mail or Fax

Pursuant to section 552.301(c) of the Government Code, all requests for information submitted by e-mail or fax must be sent to the designated OneStar Foundation Public Information Request e-mail address or fax number in order to trigger an obligation under the Act.

The general public can request information by contacting the Public Information Request coordinator by e-mail at pir@onestarfoundation.org or fax at 512.287.2039.


Requests Made by Mail or in Person

Requests for public information submitted by mail should go to:

Attn: Public Information Request
OneStar Foundation
9011 Mountain Ridge Drive, Suite 100
Austin, Texas 78759

Questions about a request or our procedures should be directed to OneStar's Public Information Coordination Office:


Helpful Suggestions for Making a Public Information Request

Following these tips will allow OneStar to process a request as accurately and efficiently as possible:

  • Your request must be in writing; only written requests trigger obligations under the Act.
  • Include your full name and contact information, including e-mail address (if available). It is helpful to clearly label your correspondence as a "Public Information Request."
  • Be specific and clear in describing the nature and scope of the information you are seeking.
  • Your request should be for information that is already in existence.
  • Governmental bodies are not required to answer questions, perform legal research or comply with a continuing request to supply information on a periodic basis as such information is prepared in the future.
  • All requests should be addressed to OneStar Foundation's Public Information Coordination Office. Requests made by fax or e-mail must be sent to the fax number and e-mail addresses designated by OneStar Foundation in order to trigger an obligation under the Act.
  • If you believe OneStar Foundation has not responded as required by the Act, contact the OneStar Foundation Public Information Coordination Office immediately.

Contact Information

Contact the Public Information Coordination Office by e-mail at pir@onestarfoundation.org, by phone at 512.287.2035, by fax at 512.287.2039 or at the mailing address above with any requests, questions or comments on access to records or information.