The Public Information Act generally provides that:
You may submit a written request in person at the OneStar office or via one of the following methods:
Pursuant to Texas Government Code § 552.301, all requests for information submitted by e-mail or fax must be sent to the e-mail address or fax number designated by OneStar in order to trigger an obligation under the Public Information Act.
Please be specific and clear in describing the nature and scope of the information you are seeking. Make sure you include enough detail to enable OneStar to accurately identify and locate the requested information.
Following these tips will allow OneStar to process a request as accurately and efficiently as possible:
OneStar recognizes the following holidays. The OneStar office will be closed in recognition of these holidays.