Taking Time & Building Trust: How AmeriCorps Turns Presence into Student Progress
In education, time is often framed as urgency in the form of test dates, deadlines, and application cycles. But at Breakthrough Central Texas, time is treated differently. It is not the problem to solve—it is the solution itself.
Garrett Boyd, a Breakthrough Program Coordinator, supervises AmeriCorps members at Austin High School and sees this every day. His work sits at the intersection of systems and people—outcomes and relationships—and he is clear about what actually makes progress possible.
“AmeriCorps really helps fill that gap in allowing us to form deep, meaningful relationships with the students and take them to wherever they wish to go,” he says. “We’re able to scale the personal, intimate relationships with our students through AmeriCorps.”
That concept—personal, intimate relationships at scale—is not a paradox. It is a description of capacity. AmeriCorps does not replace the work of educators; it makes it possible for that work to be sustained, repeated, and human.
“The most important aspect of success is to build that relationship of trust. Getting to know the student as they are is extremely important,” Garrett says. “At the end of the day, we all want to be seen for more than just a data point. We want to be seen as an individual.”
Trust Makes Change Possible
Breakthrough Central Texas is the region’s leading college access and success nonprofit, partnering with students—many of them first in their families to pursue higher education—from middle school through college. For more than 20 years, Breakthrough has supported students across more than 60 public schools and nearly 100 colleges and universities through individualized advising and long-term academic support. The impact is clear: 97% of Breakthrough students graduate from high school on time, 88% enroll directly in a bachelor’s, associate, or certificate program, and 55% ultimately earn a degree or certificate—compared to 17% of their peers from low-income communities.
In the Breakthrough model, trust is a vital ingredient for success. It is the foundation that allows students to take academic risks, to ask questions they don’t yet know how to phrase, and to imagine futures they may not have seen modeled before.
“Life is messy, life is complex, and in this work, we have to lean into that. We have to really meet them where they are: the good, the bad, the ugly,” says Garrett. “It’s just honoring that, giving them space for that, listening, and also giving them advice so that they’re not only stuck in that state, but they’re able to build that resiliency and move forward.”
AmeriCorps gives Breakthrough the time to do exactly that—to stay with students long enough for trust to form and confidence to grow.
Inside that time are people. One of them is Jacobo Garza, an AmeriCorps Program & Advising Fellow who shows up week after week with patience, creativity, and consistency. Another is Alex G., an 11th-grade student at Austin High School who is in the first generation of his family to pursue college, balancing big ambitions with the realities of figuring things out as he goes.
Their relationship is simple, and it is everything: structure makes presence possible, presence makes trust possible, and trust makes change possible.
“Life is messy, life is complex, and in this work, we have to lean into that. We have to really meet them where they are: the good, the bad, the ugly. I've been in advising sessions where students are crying, laughing, frustrated, angry— all the emotions. We see that every day. It's just honoring that, giving them space for that, listening, and also giving them advice so that they're not only stuck in that state, but they're able to build that resiliency and move forward.”
Garrett Boyd, Program Coordinator, Breakthrough Central Texas
More than College, College, College
When junior Alex first joined Breakthrough, he thought he understood what the program was for.
“I always thought that Breakthrough was just college, college, college. But as I slowly got more into Breakthrough, I learned that there’s definitely more steps before college is the main focus… They make sure that you’re in a good place for your life—emotionally, physically.”
Those steps are where AmeriCorps members spend most of their time. Alex’s future aspirations and interests span professional soccer, criminal justice, engineering, and business—potential paths that require not only preparation, but guidance. As a first-generation student, there is no inherited roadmap for how to sequence those decisions or weigh tradeoffs. “Breakthrough has helped me navigate those goals step by step,” Alex says.
Alex’s journey has been shaped by ambition, uncertainty, and responsibility—not just to himself, but to the family that raised him. Much of his drive comes from home: from his older sister, who paved the way as the first in the family to go to college and now works in city government, to his mother, who is employed as a housekeeper. When Alex reflects on his family, he doesn’t talk about pressure: he talks about pride.
“My mom has been probably my main motivation for doing a lot of things. She’s not really the type of person to get on me about my grades or things like that, but… just knowing that she’s proud of me for the work and all I’ve accomplished, it makes me really happy… I feel like I do it for her.”
But motivation alone does not organize deadlines, clarify requirements, or relieve the quiet pressure of not wanting to get it wrong. That is where Breakthrough—and AmeriCorps members like Jacobo—enter Alex’s life in a practical, sustained way.
“There’s definitely a lot of preparation and organization, which especially in this point in my life is something that is key to moving on to college,” says Alex. “If I didn’t have someone like Jacobo helping me with those little details, I would likely not be in a good place. I’d be very lost, very unorganized, stressed. But having him, I feel prepared for everything.”
This is what long-term advising looks like when it works: not narrowing possibility, but teaching students how to carry it. Over time, that preparation becomes something deeper than logistics.
“Breakthrough has definitely helped me set my standards high and keep them high… Breakthrough taught me that school should be a place to learn, a place to have fun, but overall, a place where you start to find out who you really are,” Alex says.
"Breakthrough has definitely helped me set my standards high and keep them high. If it wasn't for Breakthrough, I definitely wouldn't be the hardworking person I am today...Breakthrough taught me that school should be a place to learn, a place to have fun, but overall, a place where you start to find out who you really are."
Alex G., junior at Austin High School
A Creative Lens on Student Success
"What [Breakthrough] brought me was the sense of community, like a tight-knit village. The resiliency, the way that they empower one another, how that all wraps up into this beautiful gift that they offer to so many of our students and families: they take that and are able to open up new doors. I reflect on my own journey, and being able to take that and give it back to our students and families, they can see and navigate where they want to go."
Jacobo Garza, AmeriCorps Program & Advising Fellow, Breakthrough Central Texas
Jacobo Garza did not arrive at AmeriCorps by accident. His motivation is rooted in family too—both honoring what came before him and paying it forward to the community that shaped him. As a first-generation college graduate himself, Jacobo understands the invisible labor students carry when they are navigating systems their families have never had to navigate before.
“My mom always advocated for us to take any kind of opportunity that arises. No matter what was ahead of us, just take that first step and keep marching forward… In the back of my mind— in school, in college, and in work— I would always think about my mom, my dad, my siblings. How can I honor them and also pay it forward, back to my own community?”
AmeriCorps brings together people with varied skills and lived experiences, and Jacobo’s degree and background in the arts illustrates how that diversity can be a valuable asset. Jacobo does not want art to live only on gallery walls or in studios; he wants it embedded in community—in conversation, in education, in places where people are still figuring out who they might become.
AmeriCorps gave that instinct structure. In Breakthrough afterschool programs and advising sessions, Jacobo designs resources that feel approachable rather than intimidating. He helps students visualize choices, articulate interests, and see themselves as capable of growth. Creativity becomes a bridge: a way to lower anxiety, to invite reflection, to help students talk about things that don’t always come easily in traditional academic settings.
“I like to think the foundation in art was very communal. Being able to apply some of my skills in art, whether it’s a workshop or an advising material packet or plan… making it feel more interactive, more visually appealing, reinvigorating that playfulness… especially in high school when everything’s so intense.”
That creativity allows Jacobo to reach students in ways traditional academic advising often cannot—by centering humanity first and instruction second.
Jacobo sees AmeriCorps as preparation not only for service, but for leadership. His long-term goal is to work in art administration and education, to build spaces where creativity and opportunity intersect, especially for young people who don’t always see themselves represented in cultural institutions.
Strength in Flexibility
"We are strong experts in college and career pathways, but what is all of our knowledge and our advice if it's not being received by the students?... Students are very perceptive. They know when people are doing something for work and it’s being forced, versus when they truly find joy in what they do, and they truly care."
Garrett Boyd, Program Coordinator, Breakthrough Central Texas
From Garrett’s perspective, AmeriCorps is most powerful not because it standardizes support, but because it diversifies it. Members arrive with different instincts, talents, and professional orientations—and those differences strengthen the work.
“If you have a talent, if you have a skill, a strength, it is almost a duty to share that with the world at large… Giving back and giving something of yourself to someone else is vital. It’s how we keep everything running.”
Jacobo’s artistic lens complements Garrett’s curriculum- and data-driven approach. Alex’s athletic discipline meets both where he is. Together, they form a system that is flexible rather than rigid, responsive rather than prescriptive.
“We are strong experts in college and career pathways, but what is all of our knowledge and our advice if it’s not being received by the students?” Garrett says. “Students are very perceptive. They know when people are doing something for work and it’s being forced, versus they truly find joy in what they do, and they truly care.”
That care is not abstract. It is visible in how students respond—how willing they are to open up, to take academic risks, to imagine futures they may not have considered possible before.
The Math that Matters
Breakthrough Central Texas can point to the numbers: graduation rates, enrollment rates, completion rates that far exceed regional averages. But those outcomes are downstream. What comes first is belonging.
“When Jacobo and I work together,” Garrett says, “we’re not working in isolation.”
The presence of AmeriCorps changes the atmosphere of a school. It creates a sense of shared responsibility, of adults who know students well enough to notice changes, to intervene early, to celebrate growth.
For Alex, that presence is personal. “He makes me feel listened to and supported,” he says. “That means a lot to me.”
For Jacobo, it is formative. “AmeriCorps means community resilience and empowerment,” he says. “It has shaped me into a stronger leader in the spaces and the community I serve by advocating, by finding my voice, and also being creative with the resources that we have.”
Systems do not change people. People do—but only when they are given the time, structure, and support to stay. AmeriCorps provides that time. Breakthrough puts it to work. And year after year, student by student, those results quietly compound.
Interviews, photography, editing & prompting by Joshua Winata
Text generated with ChatGPT